Get in Touch With Us

If you have a question about any of our online casino content, want to flag something that needs updating, or simply want to share your experience, this page explains the best way to reach us and what happens when you do.

How to Contact Us

Email is the most reliable way to get a message to our team. Every message is read by a real person, and we aim to respond within two working days. The more context you can give us upfront — which page you are referring to, what the question is about, or any relevant background — the faster we can give you a useful answer.

Please write to us at [email protected]

We do not use automated replies as a substitute for a genuine response. You will always hear back from someone who has actually read your message.

What We Can Help With

There is no narrow list of topics we will and will not accept. Here are the most common reasons readers get in touch:

• Questions about our reviews — If something about a casino we have covered is unclear, or you want to know more about how we arrived at a rating or ranking, ask us directly.
• Corrections and factual updates — We take accuracy seriously. If you spot something on a review page that looks out of date or incorrect — a bonus figure that has changed, a payment method that is no longer available, a licence detail that needs updating — please flag it. We review and update content regularly, and reader tips help.
• Feedback on our content — If a page was useful, or if it missed something important you needed to know before choosing an online casino, we want to hear that too. Reader input shapes what we cover and how.
• Topic and coverage suggestions — Is there a subject you would like us to look into? A type of casino game, a payment method, a state-specific question about US online gambling law? Let us know.
• Partnership and editorial enquiries — If you represent a casino, a software provider, or an affiliate organisation and would like to discuss working together, please introduce yourself and outline your proposal. We review all enquiries, though we cannot guarantee a response to every commercial approach.
• Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, please mention it in your message. We will point you to appropriate support resources, including the National Council on Problem Gambling helpline (1-800-522-4700), which is available 24 hours a day, seven days a week.

What to Expect After You Write to Us

1. Your message is read — No bots, no auto-sort folders. A member of the team reviews incoming messages directly.
2. It goes to the right person — Content queries go to editorial; commercial enquiries go to the appropriate contact. Giving us a clear subject line speeds this up.
3. You get a real reply — Our target is two working days. During particularly busy periods it may take a little longer, but we always follow up.
4. We act on it where we can — A factual correction will be checked and the page updated if the information is verified. Feedback on a review may inform how we cover that casino going forward.

About Our Editorial Standards

Real Money Casino reviews and compares US-facing online casinos for players who want independent, honest guidance before they deposit real money. Our editorial positions — including the ratings you see on our review pages — are based on research and verification, not on commercial arrangements. Casinos do not buy higher rankings.

Every casino we cover must be licensed and regulated under a recognised authority. We check that sites use HTTPS encryption, that bonus terms are disclosed clearly, and that responsible gambling tools are available. If you believe any page on this site misrepresents a casino's licensing status, terms, or practices, we want to know immediately.

We also make clear throughout our content that online casino games carry a house edge and that outcomes are never guaranteed. RTP figures represent long-term statistical averages across many thousands of spins, not a prediction of what any individual session will produce. If you think any page on this site has strayed from that standard, please flag it.

A Note on US Online Gambling

Access to real-money online casino games in the United States depends on the state you are physically located in. Players must be at least 21 years old for most forms of real-money gambling, and some states do not permit online casino play at all. Our content is written with US readers in mind, and we aim to reflect the legal landscape accurately — but laws change, and we always recommend checking your own state's current rules before you play. If a page is out of step with a recent regulatory change in your state, an email to us is the fastest way to get it corrected.

Responsible Gambling Resources

We include this on every page where it matters, and the contact page is no exception. If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, support is available:

• National Council on Problem Gambling (NCPG): Call or text 1-800-522-4700 (24/7)
• Gamblers Anonymous: gamblersanonymous.org
• National Problem Gambling Helpline Chat: Available online at ncpgambling.org

Most licensed US online casinos also offer self-exclusion programmes, deposit limits, session time limits and cooling-off periods. If you need guidance on how to access those tools on a specific platform, include the casino name in your message and we will help where we can.

Thank you for taking the time to visit this page. Whether you have a question, a correction or just something you wanted to say, we are glad you reached out — and we will get back to you.